Article 1 – General
1.1. Any order implies de facto unreserved acceptance of these general conditions.
1.2. These general conditions exclude all other general conditions, and in particular the general conditions of the buyer. These general conditions govern the entire contractual relationship between Bowtex and the buyer.
1.3. The buyer expressly renounces to avail himself of his own general conditions, even if these provide for an exclusion clause from all other general conditions.
Article 2 – Contract
2.1. The contract is only concluded after express acceptance of the order by Bowtex. The receipt of an order by Bowtex does not imply de facto acceptance of said order.
2.2. Bowtex reserves the right to refuse orders without having to justify itself as to the reasons for this refusal.
Article 3 – Delivery times
3.1. The delivery times that Bowtex communicates to the buyer are purely indicative and do not constitute any commitment by Bowtex.
3.2. Any delivery delays do not give rise to any compensation from Bowtex. The buyer expressly waives the right to claim damages from Bowtex due to late delivery.
3.3. Any delivery delays do not allow the customer to cancel orders, unless expressly agreed in writing by Bowtex.
Article 4 – Price
4.1. Unless otherwise stipulated, all prices are expressed in euros, including VAT.
4.2. Unless otherwise stipulated, invoices issued by Bowtex are payable on the due date.
4.3. Invoices not paid when due fall automatically and without prior notice, interest calculated at the rate of 8% per year.
4.4. Invoices not paid when due will be automatically increased, and without prior notice, by a lump sum penalty clause of 10% of the total amount including VAT of unpaid invoices, with a minimum of 25.00 euros.
4.5. In the event of non-payment of an invoice on its due date, all other invoices become immediately due and ipso jure. Bowtex reserves the right to make new deliveries only if the previous invoices have been paid in full.
Article 5 – Modifications
Any changes in the transport tariff and any new taxes whatsoever occurring after conclusion of the contract give rise, as of right and without prior warning, to a corresponding increase in the agreed prices.
Article 6 – Transfer of risks and transfer of property
6.1. The transfer of risks for the goods to the buyer takes place from transport. In the event of damage to the goods during transport, it is the purchaser’s responsibility to file any recourse that they wish to exercise against the carrier.
6.2. The transfer of ownership to the buyer takes place at the time of full payment of the price.
Article 7 – Guarantee
In accordance with the requirements of the law of September 1, 2004 relating to the protection of consumers in the event of the sale of consumer goods, Bowtex guarantees the purchaser of any lack of conformity which would exist when the goods were delivered and which would appear within a period of two years from this date.Article 8 – Limitation of liability
8.1. The products sold by Bowtex have been designed with the utmost care and attention. However, the use of these products does not exempt the user from putting on the equipment required by law. Products sold by Bowtex do not guarantee user safety in the event of a fall or accident of any kind. Bowtex is not responsible for any damage resulting from a fall or accident, of any kind whatsoever, incurred by the user of the products sold by it.
8.2. Any complaint relating to an apparent defect must be reported to Bowtex, by registered mail, within 1 month of receipt of the goods, and before any transformation.
8.3. Any complaint relating to a hidden defect must be reported to Bowtex, by registered mail, within 1 month of the discovery of the defect.
8.4. The lodging of a complaint does not exempt the purchaser from paying the price invoiced on the due date of the invoice.
8.5. Bowtex’s liability is strictly limited to the replacement of defective goods or the reimbursement of the invoice price. The buyer expressly waives the right to claim any additional compensation from Bowtex of any kind.
Article 9 – Right of withdrawal
9.1. The buyer has the right to notify the company that he renounces the purchase, without penalties and without giving any reason, within 14 calendar days from the day after the day of delivery of the goods.
9.2. The buyer cannot exercise his right of withdrawal if the product and / or its packaging are no longer in their original condition.
9.3. The buyer must exercise his right of withdrawal within the prescribed time, in writing or via the legal form available on the Bowtex website.
9.4. The product must be returned by the buyer within 14 calendar days, from the day after the day of delivery of the product, in its condition and in its original packaging, with any additional documentation possibly attached to the product (warranty, manual of use, etc.). En email must be sent at email@example.com before any return.
9.5. Shipping costs, exchange and refunds are described as follow:
Belgium, France, Netherlands, Luxembourg and Germany free shipping and prepaid exchange (starts at 160€)
Rest of Europe + Switzerland 9€ flat rate or 15€ depending on the country and prepaid exchange.
Iceland 20€ flat rate and prepaid exchange.
USA free shipping with USPS Priority Mail. One-time prepaid exchange shipping label (for a Priority Mail medium size box type 2).
Canada $30USD flat rate, exchange at the customer’s expense.
Special sale free shipping starts at 160€. Special sale price -50%: no exchange, no refunds. Offer is limited to Belgium, France, Netherlands, Luxembourg, Germany and Spain.
Don’t feel like a Bowtex® is right for you? No problem, you can return your Bowtex® within 14 days of receipt for a full refund. The return costs are at your expense and to be made either to Belgium or to the USA. As soon as your return arrives at our warehouse, the Quality Control department will carry out the appropriate checks. The refund will be made within 14 days of receipt of the goods, the amount will be credited to the same means of payment used at the time of the order provided that the returned product is in its original condition.
9.6. If the returned product is not in its original condition or in its original packaging, with any additional documentation that may be attached to the product, Bowtex will not reimburse the product in full. This then remains the property of the buyer. Upon request, the product can be returned to it again, subject to payment of shipping costs.
9.7. The buyer has no right of withdrawal for the products referred to in article VI.53 of the Code of Economic Law.
9.8. The products returned by the buyer must be sent to the following address: Rue des Anciens Étangs, 55 à 1190 Bruxelles (Tel : +3223076808)
Article 10 – Force majeure
10.1. Any cause of force majeure or unpredictability, including cases of force majeure or unpredictability simply alleged by the suppliers of Bowtex, justify Bowtex to suspend, in whole or in part, its deliveries.
10.2. Bowtex is entitled to terminate the contract if the state of force majeure or unforeseen circumstances lasts more than 2 months. To do this, Bowtex must denounce the contract in writing, at the address indicated by the buyer in the order.
10.3. Force majeure or unforeseen circumstances are, without this list being exhaustive, slowing down or interruption of production, cases of mobilization, strikes, wars, riots, lockouts, restrictions administrative, in particular on import or export, delay in transport, machine breakdown, etc.
Article 11 – Intellectual property
Bowtex is the owner of all intellectual property rights relating to the products sold. The name “Bowtex” is the subject of a Community trade mark.
Article 12 – Interdependence
The cancellation or invalidity of one of the articles of the general conditions does not affect the other articles or the validity of the general conditions as a whole.
Article 13 – Competent courts, applicable law
13.1. Only the courts of Brussels, sitting in French, are competent to hear any dispute.
13.2. For disputes which are within the jurisdiction of the justice of the peace, only the justice of the peace of the canton of Forest, sitting in French, is competent.
13.3. The law applicable to any dispute is Belgian law.
Article 14 – Legal notices
Bowtex SRL is a company with its registered office at 1190 Brussels, rue des Anciens Etangs 55, registered with the ECB under number 0672.922.355 (VAT: BE 0672.922.355, contact : firstname.lastname@example.org).
The editor of the Bowtex website is the company Bowtex SRL, whose business headquarters are located at 1190 Brussels, rue des Anciens Etangs, registered with the ECB under number 0672.922.355 (VAT: BE 0672.922.355, Contact: email@example.com).
The host of this website is: Combell NV, Skaldenstraat 121, 9042 Gent, Belgique.
The name “Bowtex” is the subject of a Community trade mark. Bowtex is the owner of all intellectual property rights relating to the products sold and to this website.
No mention appearing on the Bowtex site operates to assign or license any intellectual property right belonging to Bowtex. All texts, images, photographs, databases and layout of the bowtex.store site are protected by copyright laws and are the exclusive property of Bowtex.
Any reproduction, modification, translation or dissemination of all or part of the content and / or layout of the bowtex.store site, in any way and in any form whatsoever, must be subject to written authorization. and prior from Bowtex.
Protection of private life
Bowtex pays particular attention to respecting the right to privacy and ensures that the processing of personal data of its customers and users of its site scrupulously complies with the applicable legislation (law of 8 December 1992 on the protection of privacy with regard to the processing of personal data, MB, 19/03/1993).
When visiting the bowtex.store site, Bowtex does not collect any personal data from the user. When a user of the bowtex.store site or a customer makes personal data available to Bowtex, for example by placing an order or contacting the company by email, this information is processed by Bowtex in the only measure necessary for the processing of the order or the request for information and, possibly, for direct marketing purposes, including for purposes of sending a newsletter.
Personal data communicated by a user of the bowtex.store site or a customer are in no case processed for commercial purposes. They may be communicated to third parties – in particular the carrier, to the only extent necessary for the processing of the order or the request for information.
The user of the bowtex.store site or the client, who has communicated personal data to Bowtex, has the right to access, rectify and delete their personal data, in accordance with the provisions of the law of 8 December 1992 on the protection of privacy with regard to the processing of personal data.
To exercise this right of access, rectification and deletion, all you have to do is contact, free of charge and without having to give any specific reason, with Bowtex, via the following email address: firstname.lastname@example.org
“Cookies” are files, saved on the hard drive of the user of a site, at the request of the server that manages the site visited, which allow to ensure an adequate technical functioning of the site and to make its navigation more fluid.
“Cookies” may be sent to the computer of users of this site. Any user of the bowtex.com site can delete “cookies” from their hard drive and / or configure their navigation software to prevent reception. Blocking cookies can however hinder navigation. The bowtex.com site does not contain any advertising cookies.
Bowtex makes every effort to ensure that all information, of whatever nature, that it gives, in relation to the essential technical characteristics of the products it sells or with orders placed, is as accurate as possible.
Bowtex is not responsible for any errors that may occur in the transmission of information, nor for errors or omissions that may occur, on its website, following errors or omissions attributable to its suppliers, or to third parties, such as errors in the technical specifications of a product.
Anyone who notices an error on the bowtex.store site can inform Bowtex by email via the following email address: email@example.com
In the event of an error on its website, Bowtex will use its best efforts to remedy it as soon as possible, as soon as the error is reported to it. The availability of each product is specifically indicated on the bowtex.store site.
Bowtex declines all responsibility for any direct or indirect use which is made of the bowtex.store site, including in the event of gross negligence, within the limits provided for by Belgian law.
Bowtex is in no way responsible for the content of any website which links to the bowtex.store site.
Anyone wishing to create a link to the bowtex.store site is required to contact Bowtex and obtain their prior consent before creating a hyperlink. The bowtex.store site does not refer to any other website.
Competent courts and applicable law
Any dispute relating to the bowtex.com site falls under the exclusive jurisdiction of the Courts and Tribunals of Brussels, sitting in French. For disputes within the jurisdiction of the justice of the peace, only the justice of the peace of the canton of Forest, sitting in French, is competent. The content of the bowtex.store site is exclusively governed by Belgian law.